Marketing Systems Analyst (Systems Development)

Marketing Systems Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions. Systems Analyst (Marketing Systems Development) Collaborate with stakeholders to gather and validate requirements to improve routing processes. Analyze data, identify gaps, and perform root cause analysis to resolve routing and system issues. Design and implement technical solutions that support sales and marketing operations. Conduct daily system audits, monitor marketing tech stack performance, and troubleshoot issues to ensure reliability. Provide CRM support, data analysis, and technical assistance to stakeholders. This is where you and your skills come in. We’re currently looking for: This is where you and your skills come in. We're currently looking for: Systems Analyst, Marketing Systems Development Collaborate, understand and validate with stakeholders the requirements needed to enhance or fix routing issues Perform analysis including data, gap, impact, and root cause analysis to understand the current routing state Design, build, develop, and implement identified solutions to achieve business goals across sales and marketing operations Perform daily audits of systems to ensure overall marketing tech stack operationality and reliability Conduct investigations and troubleshooting to identify root causes of reported issues and apply concrete solutions Provide stakeholder support for CRM features, data analysis, and troubleshooting To succeed in this role you must have experience in: Routing analysis and optimization Systems administration and monitoring Technical troubleshooting and root cause analysis Stakeholder collaboration and requirements gathering Qualifications: 2-4 years of experience in marketing operations, systems analysis, or technical support roles Strong analytical skills with keen attention to detail and accuracy. Basic to intermediate knowledge of Salesforce, MS Office, Google Workspace Proficiency in SQL and ETL tools (Talend/Alteryx) Strong analytical and problem-solving skills Experience with critical and systems thinking Effective communication and data storytelling abilities Background in Marketo, integration platforms (Workato, Zapier), or advanced programming (Python, JavaScript) is a plus Knowledge of web technologies, APIs, and RESTful services is a plus Bachelor’s degree in Information Technology, or a related field Amenable to work night shifts and on a shifting schedule Willing to report onsite in Cubao or Ortigas office, with a hybrid work setup (10–11 onsite days per month) Fresh graduates are welcome to apply, preferably with a strong foundation in technical support and working knowledge of Python What we offer: Comprehensive HMO package (medical and dental) Paid time off and paid sick leave Quarterly Performance Bonus Employee Assistance and Wellness Programs RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: Ring ... (truncated, view full listing at source)