Regional Domain Strategist (MEGA)

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Regional Domain Strategist - Media, Entertainment, Gaming Ad Tech (MEGA) This Domain Specialist is part of Fastly’s Global MEGA GTM which provides sales and engineering assistance and resources to external clients and this team in particular focuses on customers in the MEGA vertical. This role reports directly to the Global Director of MEGA Domain Strategy What You'll Do: Serve as the MEGA domain expert for high-value, strategic client accounts, in support of MEGA node teams globally and focusing on their assigned region (Note: may be business and/or technical exper t, dependent on needs of the region). Provide thought leadership and market insights to clients, positioning the company as a strategic partner and technical leader Builds strong relationship with internal Account Team, Product and Engineering teams to ensure they can provide additional escalation point on behalf of AE and SEs, to support customer issues and needs Handles non-standard solutions and escalations after they have been triaged by Sales Engineering. May require some coding and other technical support to meet customer needs You will become a subject matter expert with Fastly’s products and how they can best be utilized by MEGA customers. Take technical leadership to develop custom solutions to support our MEGA customers, provide guidance to our Sales and Solutions Engineers, as well as contribute to our Fastly developer library. Act as an adviser to the Sales and Solutions teams on Fastly solutions and services, channel partnerships, and sales engagement. Deliver cross team consulting to the Client Services, Sales/Sales Engineering, Product Management and Engineering organizations, assisting teams to support end-to-end client facing concerns and set processes for internal or customer facing projects for future business growth. Perform technical research and evaluation of new technologies towards how they may be used by customers, and value Fastly could provide. Assist in building internal tools to better support MEGA customers and work with internal teams to enable new use-cases Engage with customers to understand current media needs and challenges and effectively communicate them across the company Nice to have Requirements: As a Domain expert the candidate will have broad technical expertise, experience and extensive knowledge with a particular focus in Fastly technologies. This will cover Live Streaming, Video on Demand Streaming, Cloud, Systems, and CDN architecture, scripting/software development. 7+ years in streaming video and content delivery networks Has a strong professional network and is well connected within their region with top MEGA companies Experience in Sales and/or strategic business development Strong technical background combined with sales/customer focus and experience interacting with senior executives and leadership Outstanding interpersonal skills and the ability to translate complex solutions and features into easily digestible guidance for the customer and the ability to write clear documentation and best practices guides. An expert in the Fastly platform and can build solutions quickly to cover gaps in existing product/platform Experience as a hand-on engineer or engineer leader (where regional needs require more technical experience) Ability to work with HTTP request/response proto ... (truncated, view full listing at source)