Sales Manager, Commercial - Southern Europe

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the role Our Commercial Sales team at Klaviyo is responsible for driving new business across Southern Europe, working with brands to show how Klaviyo’s platform can transform the way they own their customer relationships and revenue. As Sales Manager for Commercial in Southern Europe, you’ll be responsible for building and leading a team of Account Executives focused on net new business across Italy and Spain. Working closely with the Senior Director of Commercial Sales, you’ll set and execute on our go-to-market strategy for the region — partnering across Sales, Customer Success, Partnerships and Marketing to win customers and build a strong, scalable outbound engine. This is a newly created role, offering a rare opportunity to shape team culture, sales motion and execution from the ground up. It’s ideal for a hands-on leader who thrives in fast-moving environments, enjoys building playbooks, and knows how to balance people leadership with strong execution. Within this role you will Hire, train, and lead a team of Commercial Account Executives focused on Italy and Spain Accurately forecast your business each week and month, identifying trends and reporting effectively within Salesforce Drive outbound strategy and execution, including prospecting motions and opportunity generation across Southern European markets Provide daily sales coaching and performance management, using weekly scorecards to hold the team accountable to specific KPIs Set clear new business goals — weekly, monthly, quarterly and annual — and hold the team accountable to delivery Provide continuous feedback on market dynamics, competitive landscape and customer requirements, sharing insights back into the business Work cross-functionally with Sales, Sales Ops, Marketing and Partnerships to continually optimise lead generation and sales effectiveness Manage and lead the sales process for more complex or high-value deals, including ROI analysis, security reviews and legal considerations Transform workflows by putting AI at the centre — building smarter systems and ways of working from the ground up Who you are 2+ years of people management experience including coaching and development in a SaaS sales environment Fluent Italian and Spanish speaker in addition to English Proven track record of success and overachievement within a SaaS sales role, either as an individual contributor or a manager Strong command of forecasting, pipeline management, and sales metrics Ability to quickly assess skills gaps, develop improvement plans, and inspire those around you A clear point of view on running effective 1:1s, team cadences, and outbound motions Proven exp About the role Our Commercial Sales team at Klaviyo is responsible for driving new business across Southern Europe, working with brands to show how Klaviyo’s platform can transform the way they own their customer relationships and revenue. As Sales Manager for Commercial in Southern Europe, you’ll be responsible for building and leading a team of Account Executives focused on net new business across Italy and Spain. Working closely with the Senior Director of Commercial Sales, you’ll set and execute on our go-to-market strategy for the region — partnering across Sales, Customer Success, Partnerships and Marketing to win customers and build a strong, scalable outbound engine. This is a newly created role, offering a rare opportunity to shape team culture, sales moti ... (truncated, view full listing at source)