3PP Specialist

About Nu Nu was founded in 2013 to free people from bureaucratic, slow and inefficient financial systems. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Bogotá (Colombia), Buenos Aires (Argentina), Durham (United States), and Berlin (Germany), with operations only in the first three. It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. About the role: The 3PP Specialist (Mexico) is the dedicated guardian and owner of Nu's critical Third-Party Provider (3PP) process within our regulated banking operations in Mexico. This role ensures that all steps and governance are observed, the cadence is maintained, and that governance frameworks are consistently applied. The specialist coordinates the various internal stakeholders involved in the CNBV prior authorization process, ensuring regulatory compliance and efficient operations. This role supports and enables the Contract Owners (who are accountable for individual 3PP files and their authorization) by providing process expertise, consistency checks, and facilitating cross-functional collaboration, without directly owning content creation or leading direct vendor interactions. Key Responsibilities: 3PP Process Governance Ownership (The Guardian Role): Define, maintain, and rigorously execute Nu's end-to-end CNBV approval process for all critical 3PPs, ensuring its integrity, efficiency, and full compliance with regulatory requirements. This includes establishing clear guidelines for determining the need for CNBV filing or contract/service adjustments. Establish and enforce the cadence for 3PP reviews and monitoring, proactively engaging Contract Owners to identify and address any unmapped changes or potential deviations from approved scope. Ensure the continuous maintenance of 3PP governance, including formal designation and training of a backup to guarantee operational continuity and resilience during critical CNBV response periods. Oversee the formal off-boarding process for 3PPs, ensuring all regulatory and internal requirements are met. CNBV Regulatory Orchestration Submission Support: Facilitate and support the CNBV prior authorization process for all new and existing critical 3PPs, guiding Contract Owners through the activation, coordination, and submission of all required documentation. Ensure the highest quality and consistency of all regulatory filings, performing rigorous file consistency checks (e.g., terminology, format across documents) and supporting Contract Owners in the formal sign-off on content submissions (e.g., F-SA, Service Format, Technical Format, Information Security Format, Manifestaciones artículo 318, Corporate Governance presentation). Support Contract Owners in preparing for and presenting comprehensive assessments of 3PP impact (quantitative and qualitative, per Art 318, subsection VII) to the Risk Committee for formal approval, ensuring all regulatory requirements are met. Coordinate responses to CNBV inquiries, clarifications, and follow-up questions by "crunching" requirements and helping Contract Owners identify and distribute specific inquiries across relevant stakeholders (e.g., Legal, IT). Consume inputs from the Legal team regarding changes in Mexican banking regulations (CNBV) pertaining to 3PPs, and activate Contract Owners to assess potential impacts on the 3PPs they manage. 3PP Lifecycle Management Stakeholder Coordination: Oversee the entire lifecycle of critical 3PPs in Mexico, from initial regulatory classification and due diligence to contract review, ongoing performance monitor ... (truncated, view full listing at source)