Field Marketing Manager

Field Marketing Manager ABOUT ASSEMBLED Great customer support requires human agents and AI in perfect balance, and Assembled https://www.assembled.com/customers is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. ABOUT THE ROLE From day one, we've been lucky to build for an amazing group of customer support professionals, and we need someone who can take our events presence to the next level. You'll own our entire events ecosystem from industry trade shows to bespoke networking events and thought-provoking webinars — ensuring every touchpoint reflects the ambition and clarity of our brand. This is not your average field marketing role. It's intentionally designed to give the right person meaningful scope, direct visibility on results, and the opportunity to own programs that directly influences pipeline and revenue. IN THIS ROLE YOU WILL… - Plan and Execute High-Impact Events: Own end-to-end execution of regional field marketing events that generate qualified leads and accelerate sales opportunities. Lead Assembled's presence at key industry trade shows — from booth strategy to main stage speaking — creating interactive experiences that bring Assembled and our AI Agents, to life. - Curate White-Glove Hosted Experiences: Design intimate, high-touch events for strategic prospects and customers: CX dinners, partner roundtables, executive gatherings. You have an eye for experiences that are stylish, thoughtful, and genuinely memorable — not just another dinner. - Build Scalable Digital Event Programs: Design and run engaging webinars, fireside chats, and virtual experiences that generate leads and nurture prospects. Collaborate with Product Marketing to create compelling content that makes AI tangible through customer stories and industry trends. - Drive Cross-Functional Alignment: Partner closely with Sales to identify key accounts and develop tailored event strategies. Work seamlessly with Sales, Product Marketing, and Customer Success teams to ensure cohesive execution aligned with revenue goals. - Own Event Operations & Logistics: Manage all event logistics including vendor coordination, budgeting, staffing, and on-site execution. Pay attention to the details that make events run smoothly while maintaining the big picture. - Measure, Report, and Optimize: Track event performance metrics and ROI in Salesforce. Partner with Sales and Marketing Operations to optimize future activities. Identify opportunities to improve processes — you'll have autonomy to propose new programs based on data and market insights. YOU'LL LOVE THIS JOB IF YOU - Pay attention to the little things and keep everything running smoothly with great organization - Get excited about hitting goals and seeing real results from your work - Can roll with the punches and stay flexible when things move fast - Enjoy thinking on your feet and finding creative solutions to challenges - Have a high bar for taste and think beyond cookie-cutter events QUALIFICATIONS - You have 5+ years in field or event marketing, preferably in SaaS or enterprise technology - You see the bigger picture understanding that we are working toward a holistic goal that has a lot of moving parts and you are always looking for new ways to improve - You’re a super-connector and people-person who can flex in collaboration with any kind of team, including Sales, Product, and Customer Success and Suppo ... (truncated, view full listing at source)