Chief of Staff
ScaleSan Francisco, CAPosted 21 January 2026
Job Description
<div>
<p>Scale’s mission is to <strong>develop reliable AI systems for the world’s most important decisions</strong>. As Scale continues to grow in the Generative AI space, we are looking for a Chief of Staff to support the VP of Operations in improving how the team works, advancing key priorities, and helping Scale 2.0 operate effectively.&nbsp;</p>
<p>As Chief of Staff, you will act as a true force multiplier - ensuring priorities are advanced, the VP’s time is focused on the highest-impact areas, and their voice is amplified across the organization. Your work will span across operations, engineering and product teams to scale our AI model-training expert network and improve systems across growth, trust &amp; safety, support, pay, and community. By leading projects, managing team routines, and clearing obstacles before they escalate, you will bring clarity and steady execution to the team’s most important efforts.</p>
<p><strong>Your responsibilities will include:</strong></p>
<ul>
<li>Act as a strategic partner and advisor to a senior leader - elevating insights, synthesizing data and shaping decisions across initiatives</li>
<li>Serve as a “Swiss army knife” operator: independently structure ambiguous problems, drive clarity and deliver solutions across technical and non-technical domains</li>
<li>Manage the operating cadence of the team, including planning cycles, workshops, business reviews</li>
<li>Collaborate closely with other functional teams and leaders across Scale, enabling you to influence without authority and drive alignment on critical priorities</li>
<li>Help build team cohesion by supporting on team communications and events</li>
<li>Proactively identify issues and resolve problems before they escalate and work with the VP to unblock teams to ensure forward momentum</li>
</ul>
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<p><strong>Ideally you'd have:</strong></p>
<ul>
<li><strong>6–10 years of experience</strong> in top management consulting, finance and/or a high-growth technology or marketplace companies, with a strong track record of delivering cross-functional initiatives and results in high-pressure environments</li>
<li><strong>Exceptional problem-solving and analytical skills</strong>, with the ability to structure ambiguous problems and use data to drive decisions (SQL fluency required)</li>
<li><strong>Highly autonomous with strong judgment and discretion</strong>, able to navigate ambiguity, take ownership and influence across technical and non-technical teams</li>
<li><strong>Strong operator with experience running, facilitating or improving operating cadences</strong> - planning cycles, workshops, reviews, and cross-functional projects</li>
<li><strong>Exceptional communication and interpersonal skills </strong>to facilitate both cross-functional coordination and intra-team communications</li>
<li><strong>Intellectually curious</strong>, eager to learn about GenAI model training and the broader AI ecosystem</li>
</ul>
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<p><strong>Nice to haves:</strong></p>
<ul>
<li>Experience in an operating role at an Business-To-Consumer (B2C) company, ideally a marketplace</li>
<li>Experience in an AI company or on AI-related projects</li>
<li>Experience directly working with senior executives in a high-agency role</li>
</ul>
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<p>You’ll play a key part in ensuring Scale AI operates well, makes sharp decisions and delivers on important priorities. If you thrive in fast-moving environments and want to help shape the future of how world-class AI is built and delivered, we’d love to meet you!</p>
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