Presales Engineer (French Speaker)
TwilioRemote - United KingdomPosted 21 January 2026
Job Description
<div class="content-intro"><p><strong>Who we are </strong></p>
<p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences.</p>
<p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p></div><h3><strong>See yourself at Twilio</strong></h3>
<p>Join the team as our next Presales Engineer (French Speaker) for our Twilio Communications EMEA team.</p>
<h3><strong>About the job</strong></h3>
<p>The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform.</p>
<h3><strong>Responsibilities</strong></h3>
<h4>In this role, you’ll:</h4>
<ul>
<li>Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. </li>
<li>Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.</li>
<li>Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.</li>
<li>Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. </li>
<li>Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. </li>
<li>Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.</li>
<li>Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.</li>
</ul>
<ul>
<li>Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation</li>
<li>Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.</li>
</ul>
<h3><strong>Qualifications </strong></h3>
<p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are alway ... (truncated, view full listing at source)
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