Senior Professional Services Technical Architect, META

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC. </p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As a Technical Architect at GitLab, you will act as a customer-facing technical expert within our Professional Services and broader Customer Success teams. You will work closely with Professional Services Engineers, Project Managers, and Solution Architects to design, build, and support GitLab-based solutions that help customers achieve their business and DevSecOps goals.</p> <p>Your work will directly impact how customers architect, operate, and optimize their GitLab environments, helping them modernize their software delivery practices and adopt DevSecOps at scale. This role offers the opportunity to combine hands-on engineering with advisory work, all within GitLab's all-remote, asynchronous, and values-driven environment, while collaborating with global teams and customers.</p> <h2>What you'll do</h2> <ul> <li value="1">Lead the design, development, and support of GitLab-related Professional Services projects, ensuring high-quality technical delivery for customers.</li> <li value="2">Own the full software development lifecycle for consulting engagements, from technical discovery and solution design through implementation and production support.</li> <li value="3">Translate customer business goals and technical requirements into detailed GitLab solution designs, architecture, and implementation plans.</li> <li value="4">Work closely with customer project teams, including Project Managers and technical points of contact, to define, prioritize, and deliver work at the task level.</li> <li value="5">Deliver consulting services in areas such as source code management migration, cloud architecture, GitLab development practices, and CI/CD consulting.</li> <li value="6">Mentor Professional Services and partner consultants by sharing best practices, implementation strategies, and effective communication approaches.</li> <li value="7">Create and ... (truncated, view full listing at source)