Senior WFM Program Manager

Senior WFM Program Manager Department: Community Operations Team: Community Operations Location: Sao Paulo, Brazil Type: Full-Time **About the Role** 1. **Strategic Function:** The Senior WFM Program Manager is the Single Point of Accountability responsible for driving data governance, metric standardization, and the execution of high-priority projects that enable global Workforce Management (WFM). The role manages a team that acts as this critical bridge, ensuring priorities and resources are aligned with WFM needs and providing essential business context and guidance to the technical teams. 2. **Mission:** To directly enable WFM operational efficiency and alignment by driving technical standardization and scaling data globally. 3. **Impact:** Focuses on building high-value requirements/standards and coordinating solutions with technical teams for data products that fit global WFM needs, directly accelerating strategic decision-making by solving complex data issues and guaranteeing consistent metric interpretation across the entire organization. Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).