Program Manager, Enterprise Delivery

Who we are: Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes. K Health's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, K Health delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care. As a venture-backed startup trusted with nearly $400 million in funding and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables K Health to operate as an extension of existing healthcare systems, benefiting from a built-in network of specialists and social services to seamlessly serve patients within those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with commercial insurance, Medicare, and Medicaid. Join us in our mission to deliver smarter, simpler healthcare of the future - today! About the role: K Health is seeking a dedicated Program Manager to serve as the single point of accountability across the full program lifecycle, ensuring disciplined handoffs from Business Development and Legal into structured implementation and steady-state governance. This role exists to anchor delivery for our health system partners end to end for implementation, while simultaneously ensuring tight internal coordination across Product, Engineering, Clinical, and Operations Teams. It creates scale, repeatability, and operational rigor across credentialing, technical integrations, governance setup, and go-live orchestration, reducing execution risk and enabling consistent, high quality partner outcomes. This role requires onsite presence 4 days a week in our New York City office. What you will do: Program Execution Delivery Support full lifecycle implementation of enterprise partnerships, translating commercial terms and agreements into operational plans Coordinate delivery milestones across technical integration (EMR/IT), clinical and operational processes, and future innovation Manage detailed project plans, track dependencies and deliverables, and ensure decision gates are met before transitions between phases Cross-Functional Coordination Handoffs Facilitate structured handoffs between Business Development, Program Delivery, Enterprise Support Serve as the central point of coordination across internal stakeholders (clinical ops, product/tech, compliance, operations) to align priorities and resolve execution issues Maintain clear documentation of roles, timelines, deliverables, and ownership throughout the program lifecycle Governance, Risk Performance Identify, track, and escalate program risks and blockers; recommend mitigation plans Drive readiness assessments and readiness checklists for go-live cutovers Stakeholder Communication Prepare and deliver structured status updates, risk briefings, and program reports to Sr. leadership Manage ongoing communication with external partners during implementation phases where appropriate What we’re looking for: Bachelor’s degree in Bus ... (truncated, view full listing at source)