Governance Lead, Marketing

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰£78,000 - £98,000 + Benefits | Monzo is maturing. As we look toward the next phase of our growth, we need to ensure our Marketing engine is fast, effective, and rigorously compliant. We are looking for a Governance Lead to work within our Marketing collective, where they will own our governance centrally. We need a builder - someone who can execute the day-to-day controls while simultaneously designing the high-level strategy and infrastructure designed to scale globally. Currently, data compliance and governance can feel decentralised or like a "side job". You will change that. Our Legal and Risk partners are world-class, but they shouldn't be the first people to see a draft campaign. We are looking for a Marketing Governance Lead to be the operational bridge - embedding regulatory expertise directly into our creative process. You will ensure that by the time a project reaches Compliance, it is already rigorous, evidenced, and ready to ship, and will move us from a reactive state to a proactive strategy that unlocks growth. What you’ll be doing: Governance architecture: You will design the end-to-end governance workflow for marketing approvals alongside our Risk Control Partners. You will create audit-ready processes and procedures that ensure every campaign is compliant by design. Financial Promotions (FinProms): You will act as the primary responsible owner for adherence to FCA rules. You will own the claims matrix, ensuring every statement we make is substantiated and verifiable. Act as a pre-filter: You will resolve routine FinProms and data questions locally, ensuring we only escalate complex, high-value decisions to our legal, risk and compliance partners. Risk culture: You will help create a healthy risk culture at Monzo. You will help develop training for the marketing team to view compliance not as a blocker, but as a safety rail that allows us to move faster. Consent management: You won't just police permissions; you will develop and implement strategies to increase customer opt-ins. You will treat consent as a product, working to maximise our marketable base and enable personalisation. MarTech: You will act as the business partner for our backend engineering and MarTech teams, defining the requirements and tooling required for handling customer data, preference centres, etc. International expansion: As we expand into Europe, you will lead the regulatory setup for marketing in new geographies. You will navigate wildly varying regulations to build a scalable policy approach for market entry. Third-party operational control: You will manage the risk lifecycle of our third-party agencies and media vendors, and work closely with the Data Protection Office (DPO) to ensure our CRM programs align with legal standards. What we’re looking for Regulatory expert: Experience years in governance or risk operations within a regulated environment. You know the regulations that impact marketing teams specifically - and how to apply them pragmatically. Builder mindset: You have a track record of setting up frameworks from scratch. You don't just follow th ... (truncated, view full listing at source)