Product Operations Manager

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. Product Operations Manager About Machinify At Machinify, we're on a mission to build software that helps people get the right medical care, at the right time, at the right price. As a $5 billion healthcare intelligence company, we're transforming the $4 trillion healthcare industry by leveraging AI to solve previously intractable problems. We've united five industry leaders-Machinify, The Rawlings Group, Varis, Apixio and Performant healthcare -creating the most comprehensive payment integrity and administrative automation platform in healthcare. Our AI-powered solutions serve 160+ million lives across leading health plans, process over $200B in claims annually, and have saved one customer alone over $1B. Our vision is a frictionless healthcare ecosystem where payers and providers work seamlessly together to improve quality and affordability. We're not just processing claims faster-we're removing the friction that prevents 300 million Americans from getting the healthcare they need, when they need it, at a price they can afford. Our Vision for This Role In a world where products are launched but impact is elusive, we're seeking a visionary Product Operations Leader to bridge the gap between strategy and tangible outcomes. This isn't just a role-it's a transformative position that will reshape how we deliver value. Your Mission You will build the scalable, repeatable system that transforms strategy into shipped value-creating an environment with fewer handoffs, faster cycles, clearer decisions , and measurable outcomes that delight our customers and drive our business forward. Your Canvas (What You'll Own) The Product Operating System: You'll design and orchestrate the organization-wide rituals, standards, and quality bars that turn chaos into clarity and ideas into impact. Cross-Functional Bridges: You'll craft seamless interfaces between Engineering/Data Science/Operations/Product Management and Sales/GTM , ensuring that value flows smoothly from conception to customer. The Path to Launch: You'll establish a governance framework with meaningful gates and crystal-clear definitions of Ready/Done that everyone rallies behind. AI-Enabled Innovation: You'll pioneer cutting-edge workflows like prompt-to-PRD, prompt-to-prototype, and "vibe coding" that accelerate our product development while maintaining quality. Insight Engines: You'll build the frameworks for measurement, learning, and experimentation that transform data into decisions. Strategic Resource Allocation: You'll provide the signals and systems for capacity planning and portfolio management that ensure we're always investing in our highest-impact opportunities. Transformation Programs: You'll lead initiatives that elevate our AI adoption and data strategy, creating a competitive advantage in our market. The Difference You'll Make Architect the Operating System that synchronizes our product teams like a well-tuned orchestra, with reviews, roadmaps, and decision forums that drive clarity and momentum. Elevate Our Artifacts to a new standard-crafting narratives, outcome-oriented PRDs, and decision logs that inspire action and alignment. Make "Vibe Coding" Our Secret Weapon -embedding quick demonstrations and prototypes before PRD sign-off to eliminate ambiguity and spark creativity. Turn AI into Our Competitive Edge by creating prompt lib ... (truncated, view full listing at source)