Fully Remote | Travel Customer Service Representative
Destination KnotNew YorkPosted 21 March 2026
Job Description
Position Overview:
We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.
This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
Key Responsibilities:
Respond to client inquiries regarding travel options and reservations
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Review travel details for accuracy, including dates, traveler information, and accommodations
Provide clear communication before, during, and after travel
Maintain accurate client records and documentation
Deliver professional and timely customer support
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to manage responsibilities independently in a remote setting
Previous customer service experience is helpful but not required
What We Offer:
Structured onboarding and training program
Access to travel booking tools and supplier resources
Flexible remote work environment
Supportive and collaborative team culture
Ideal Candidate:
This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.
Apply Now
Direct link to company career page
AI Resume Fit Check
See exactly which skills you match and which are missing before you apply. Free, instant, no spam.
Check my resume fitFree · No credit card
More jobs at Destination Knot
See all →Scheduling & Reservations Coordinator – Online
Chicago, Illinois · 21 March 2026
Scheduling & Reservations Coordinator – Remote
Baltimore, Maryland · 21 March 2026
Resort Reservation Specialist | Fully Remote
New York · 21 March 2026
Scheduling & Reservations Specialist – Online
Atlanta, Georgia · 21 March 2026