Administrative Operations & Travel Manager
The PAC GroupTroy, MichiganPosted 21 March 2026
Job Description
Job Title:
Administrative Operations Travel Manager
Location:
On-Site
Level:
Administrative Support
Client Facing:
No
About PAC Group:
At The PAC Group (PAC), we specialize in engineering consulting, program management, and operational excellence—delivering high-impact solutions in more than 20 countries. We’re proud to partner with the world’s leading companies in automotive, aerospace, industrial, and technology sectors, providing strategic guidance and hands-on execution that drive innovation and efficiency. Whether we’re launching advanced manufacturing systems, deploying digital simulation tools, or scaling global operations, PAC thrives at the intersection of technology, engineering, and problem-solving. Joining PAC means joining a dynamic, fast-paced, and global team that values curiosity, collaboration, and continuous improvement.
Role Purpose:
The
Administrative Operations Travel Manager
is responsible for managing and optimizing all travel, corporate card, and office administrative operations for PAC Group. This role serves as the central point of contact for corporate travel logistics, expense systems, vendor coordination, credit card administration, and office support services.
The position ensures seamless employee travel experiences, compliance with company policies, operational efficiency, and effective management of office resources and administrative processes.
Key Responsibilities:
Travel Management Coordination
Serve as the primary administrator for all corporate travel programs and platforms, including Concur, Amex Travel, National/Enterprise, Uber for Business and related booking systems.
Coordinate end-to-end travel arrangements including flights, hotels, ground transportation, car rentals (National Enterprise and other approved vendors), and rideshare services (Uber).
Manage ICT ticket submissions and internal travel approval workflows.
Support international travel documentation including visas, invitation letters, travel insurance, and compliance documentation.
Maintain relationships with approved travel vendors and resolve booking or service issues proactively.
Ensure travel bookings align with corporate travel policies and budget guidelines.
Provide real-time support for travel changes, cancellations, and emergency travel needs.
Corporate Credit Card Expense Administration
Administer corporate credit card programs (Amex and other providers), including new card issuance, renewals, limit adjustments, and cancellations.
Serve as liaison between employees and card providers to resolve disputes and account issues.
Support expense reporting, auditing, and compliance within Concur.
Monitor expense trends and assist with reporting as needed.
Provide training and guidance to employees on travel and expense policies.
Logistics Vendor Coordination
Coordinate car rentals through National Enterprise and other PAC-approved providers.
Manage vendor accounts related to travel, transportation, and office operations.
Track and coordinate domestic and international shipments (FedEx and other carriers), ensuring proper documentation and on-time delivery.
Technology Equipment Coordination
Manage employee laptop and equipment requests, tracking inventory and lifecycle.
Coordinate shipping, replacement, return, and asset tracking of hardware.
Oversee Verizon device management, including ordering, activation, troubleshooting, and cancellations.
Financial Compliance Support
Facilitate corporate credit card issuance, renewals, and basic account assistance.
Support expense compliance and reimbursement inquiries within Concur.
Work with HRBPs regarding any compliance issues.
Office Operations
Maintain stock of office supplies and ensure timely replenishment.
Oversee kitchen supplies, cleanliness, and vendor restocking schedules.
Assist with general office organization, space needs, and facility coordination as required.
General Administrative Support
Assist with facility coordinatio ... (truncated, view full listing at source)
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