Legal Operations Associate

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Location: Pune, India Reports to: Director, Legal Affairs Experience Required: Minimum 5 to 8 years in Legal Operations, Legal Administration, Project Management, or related domains Role Overview The Legal Operations Associate is a key member of the Legal team, responsible for driving operational excellence, improving process efficiency, and enabling technology‑driven transformation across the Legal function. This role will play a pivotal part in the implementation, optimization, and governance of the Contract Lifecycle Management (CLM) system, drive adoption of AI and as well as supporting broader operational initiatives such as privacy tooling, compliance platforms, consent management integrations, and cross‑departmental workflow improvements. The role requires a strong blend of technical aptitude, project management expertise, process discipline, and stakeholder coordination, with the goal of making Legal a proactive, data-driven, and scalable strategic partner to the business. Key Responsibilities 1. Legal Operations & Process Optimization Design, document, implement, and continuously improve legal workflows, policies, and procedures. Standardize contracting processes across the function—including intake, approvals, escalations, and document governance. Identify automation opportunities and lead initiatives that reduce manual effort and cycle times. Maintain and govern all legal content across internal systems, ensuring templates, clause libraries, and guidance remain current, accurate, and properly classified. Oversee version control and ensure global alignment of templates across business units and legal entities. Serve as the central operational point of contact for Legal and cross-functional teams, ensuring smooth collaboration and efficient issue resolution. Maintain internal portals and knowledge repositories, ensuring consistent structure, updated content, and intuitive workflows. 2. Technology Implementation & Management Lead end-to-end implementation, administration, and optimization of CLM, including configuration, integrations, user training, and go‑live readiness. Lead and Manage end-to-end implementation, administration, and optimization of other legal tech tools including: Workflow automation platforms Privacy management tools Compliance systems India’s consent management platform Coordinate with IT, Engineering, Security, SalesOps, and Procurement to ensure successful integrations (CRM, Salesforce, ERP, procurement systems, Coupa, Concur, Docusign etc.) and long-term maintainability. Act as system owner for CLM and other legal tech, ensuring high adoption, strong governance, and continuous improvement based on usage patterns. 3. Compliance & Risk Management Support Support compliance operations by ensuring legal systems and processes meet required regulatory, privacy, and audit requirements. Maintain data accuracy and auditability across legal tech systems. Partner with Privacy, GRC, and Security to operationalize privacy-by-design and regulatory requirements within workflows. Ensure consent management and compliance tooling integrations meet India-specific and global regulatory expectations. Facilitate cross-functional alignment with HR, Finance, Sales, and Engineering for policy enforcement and process enhancements. 4. Data Analytics, Reporting & Metrics Track, analyze, and report on key operational metrics including contract cycle times, resource allocation, volume trends, and risk indicators. Build dashboards and executive-level reports to enable data-driven decision-making. Identify patterns, bottlenecks, and process gaps using data analytics and stakeholder feedback. Establish a regular reporting cadence to Legal leadership and other business stakeholders. Required Qualifications & Background Education Bachelor’s degree in Business Administration, Legal Studies, Information Technology, o ... (truncated, view full listing at source)