Technical Trainer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Technical Trainer Role Overview We are looking for a technically strong and growth-oriented Technical Trainer who will contribute to product enablement, implementation training, and internal capability building for assigned Qualys products. This role is designed as a progressive ownership role. Over time, the Technical Trainer will evolve into a Product Owner for assigned products — owning implementation frameworks, structured training programs, and mentoring Technical Implementation Engineers (TIEs). This position combines technical depth, hands-on implementation exposure, and structured learning design. Work Model Relocation to Pune required. Hybrid model: 3 days in office, 2 days remote. Global Role - may involve Night shifts to Train global audience Role Structure This is a dual-impact role involving: Training Design & Delivery Implementation Exposure & Enablement As you grow in the role, you will progressively take ownership of product-level enablement responsibilities. Key Responsibilities (Initial Phase) Training Delivery & Content Development Deliver structured technical training sessions for: Technical Implementation Engineers (TIEs) Support teams Engineering stakeholders (where required) Assist in developing training materials including: Instructor-led modules Lab guides Break-fix scenarios Assessments Support creation and maintenance of virtual lab environments Consolidate product knowledge into structured learning modules aligned with learning principles Participate in New Product Introduction (NPI) knowledge consolidation Implementation Exposure Shadow and assist in customer onboarding projects Participate in architecture discussions and deployment reviews Understand implementation milestones, deployment sequencing, and integration workflows Support documentation of implementation best practices Identify automation opportunities in onboarding processes Progressive Ownership (Growth Path) Over time, the Technical Trainer is expected to grow into: Owning a defined group of products end-to-end Designing structured implementation training programs independently Training TIEs on deployment models and architecture validation Training Support and Engineering on internal architecture and troubleshooting Mentoring TIEs during post-training implementation cycles Executing implementation projects independently Researching product behavior, APIs, and integrations independently (without relying on SMEs for every knowledge requirement) Defining onboarding frameworks and standard deployment patterns The role is designed to evolve into full product ownership based on demonstrated capability and technical depth. Required Skills & Experience 3–7 years of working or Training experience in Enterprise IT products (Security, DevOps, QA, Support, or Implementation roles) Strong understanding of enterprise software fundamentals: Operating Systems Networking Cybersecurity concepts Cloud Platform fundamentals APIs Databases Strong troubleshooting mindset Ability to learn complex technical systems independently Clear communication and presentation skills Interest in both implementation and training domains Ability to manage parallel responsibilities effectively Preferred Qualifications Experience in Technical Support , customer onboarding , Technical Training or technical implementation Exposure to public cloud platforms (AWS, Azure, GCP, OCI) Basic scripting experience (Python, Bash, API scripting) Experience building lab environments Familiarity with Qualys products What Success Looks Like in this role High-quality, structured training programs aligned with real implementation scenarios Increased independence in implementation enablement and knowledge consolidation Smooth transition into product-level ownership responsibilities Strong technical capability uplift across internal teams Join our talent community and ... (truncated, view full listing at source)