Technical Implementation Engineer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Role : Technical Implementation Engineer (Integrations) Location: Pune (Hybrid ,3 days from office a week) Experience: 5–10 years Department: Cybersecurity Engineering / Professional Services Role Type: Implementation + Integration Engineering Role Overview We are seeking a highly skilled with strong work ethics - Implementation Engineer to design, implement, and support integrations between enterprise cyber-security platforms and systems such as ServiceNow, Splunk, Jira, CMDBs, SIEM/SOAR platforms, Cloud services, and custom-built data pipelines. The ideal candidate has strong experience working with APIs, automation workflows, data transformations, authentication frameworks, and enterprise IT ecosystems. Experience with platforms like Qualys or other vulnerability/asset/security tools is preferred but not mandatory. The candidate has to develop/upskill strong background in Qualys ecosystems and products. Note - Title will be of 'Technical Implementation Engineer'. Sr/Lead title will depend upon multiple factors including Interview performance/feedback & Total yrs of experience Role will involve Night shifts & relocation to Pune is required for this role Key Responsibilities You will own below pieces of Qualys Integration & Implementation projects with Customers across multiple time zones including and not limited to - 1. Integration Implementation Implement end-to-end integrations with ITSM platforms (ServiceNow, BMC, Jira) including: CMDB synchronization Ticketing automation workflows Data lifecycle management Integrate with SIEM platforms (Splunk, QRadar, Sentinel) for: Log ingestion Correlation dashboards Vulnerability/event forwarding Configure and manage cloud integrations for AWS, Azure, GCP. 2. API Development & Automation Build and customize connectors using: REST / SOAP APIs Webhooks Data ingestion pipelines (e.g., Splunk HEC, Kafka, SQS, EventHub) Write automation scripts using Python, PowerShell, Bash. 3. Data Mapping & Transformation Map and normalize cybersecurity data: Assets Vulnerabilities Compliance controls Configuration items Handle ETL logic (extract, transform, load) for large datasets. 4. Customer Delivery Conduct discovery workshops to capture technical requirements. Prepare integration design documents (HLD, LLD) and implementation plans. Execute deployments, validate functionality, and ensure performance optimization. Conduct UAT, fix issues, and deliver final operational handover. 5. Troubleshooting & Support Diagnose API/authentication issues (OAuth2, JWT, Basic Auth, API Keys). Resolve dataflow failures, timeouts, duplicate records, and mapping gaps. Provide post-implementation support and optimization. Mandatory Skills (Similar Tech Stack) — NOT tool-specific Candidates must have experience with any two of the following groups - ITSM Platforms ServiceNow ITSM / CMDB BMC Helix, Jira, Cherwell Experience with MID Server, discovery logic, and CMDB relationships SIEM / SOC Tools Splunk (add-ons, HEC, dashboards, ingestion pipelines) QRadar, Elastic, Azure Sentinel, LogRhythm Tech Stack & Automation REST APIs, JSON, XML, YAML Python, PowerShell, Bash Webhooks, schedulers, cron jobs ETL/data pipeline experience Infrastructure Linux server administration Basic networking (VPN, proxies, certificates, firewalls) Cloud (AWS/Azure/GCP) fundamentals Preferred Skills (Not Mandatory, but Highly Valued) Experience with any security platform such as: Qualys (VMDR, CSAM, Cloud connectors) Tenable, Rapid7, Wiz, CrowdStrike, Defender Vulnerability management concepts Cloud security basics Asset inventory and CMDB best practices Ideal Candidate Traits Strong problem-solving mindset Can simplify complex tech for customers Works independently with enterprise clients Strong communication & documentation skills Passion for automation and integration engineering Join our talent community and receive th ... (truncated, view full listing at source)