Manager, Program Management - Design

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. About Netflix At Netflix, our mission is to entertain the world. Whatever their taste, and no matter where they live, we give our members access to best-in-class TV series, documentaries, feature films, and mobile games. We are the world’s biggest fans of entertainment, and we’re always looking to give members the thrill of the next great story. About The Role We are seeking a Manager, Program Management - Design to join the team responsible for program and operational management for the Brand Creative Studio’s Global Brand Design team. The primary focus of this role is to build, run, and continuously improve the systems that allow core design programs to move from strategy to execution across a complex set of stakeholders, timelines, and deliverables. This includes annual campaign priorities, large global programs, and reactive design initiatives delivered by a multidisciplinary team of designers. This role is responsible for the operational integrity of core design programs. You will bring structure to ambiguity, drive clarity on scope and sequencing, create reliable planning and tracking mechanisms, and ensure that the right work is being prioritized, staffed, reviewed, and delivered. You will partner closely with design leadership, brand management, creative studio production, and cross-functional stakeholders across marketing, product design, comms, events, and other business verticals. You will also help establish the working rhythms, engagement models, and collaboration standards that enable designers to focus on craft while still delivering at Netflix speed. Key Responsibilities Program Management Build and run core design program pipelines Own the end-to-end operational pipeline for core design programs, spanning annual planning through tactical delivery and rollout. Drive clear intake, scoping, prioritization, and sequencing of work across multiple concurrent programs. Ensure programs have strong foundations: defined objectives, deliverables, timelines, milestones, and decision-making structures. Lead problem-solving when work goes off-course, ensuring issues are addressed quickly without compromising quality. Create operational clarity across complexity Translate business priorities into actionable roadmaps and delivery plans for core design teams. Establish program rhythms and stakeholder cadences that create momentum and reduce ambiguity. Maintain consistent visibility into progress, risks, dependencies, and tradeoffs across the portfolio. Build integrated project plans that include milestones, dependencies, review cycles, and launch readiness requirements. Drive alignment on scope, sequencing, and delivery expectations across internal teams and external partners. Enable high-quality delivery at scale Protect design bandwidth by ensuring work is appropriately scoped and resourced before it enters execution. Partner with design leadership and resource management to align resourcing to priorities, identify gaps, and propose solutions. Ensure programs are set up to scale across markets, formats, and teams, without creating unnecessary operational burden. Anticipate bottlenecks and delivery risks early, and proactively propose solutions and tradeoffs. Tracking + Reporting Maintain program tracking across multiple workstreams, ensuring teams have clarity on owners, deadlines, and next steps. Create leadership-ready reporting that communicates progress, risks, and tradeoffs clearly and consistently. Ensure that stakeholders understand what is happening, what is blocked, and what decisions are needed. Delivery Plan ... (truncated, view full listing at source)