Customer Advocacy Specialist

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. The Role At Outreach, our customers are our best advocates and most important asset. Do you love designing creative programs that inspire customers to share their stories, reward their loyalty, and turn their success into compelling content? We're looking for a dynamic Customer Advocacy Senior Specialist to join our corporate marketing team and build a world-class advocacy engine across our customer base. This is a high-impact, cross-functional role where you'll blend creative storytelling, relationship building, and strategic advocacy programs to drive measurable business outcomes. In this role, you will be responsible for building and managing incentivized customer advocacy programs, curating customer rewards and awards, and producing a steady pipeline of high-quality customer content - from case studies and videos to internal sales enablement assets. Partnering with sales, marketing, customer success, and product teams, you will identify, engage, and reward customers who elevate both our brand and our pipeline. Location: We're open to remote within the US or hybrid at one of our office locations (Seattle, Atlanta).