Software Engineer, Enterprise Zone (Backend & Full Stack) — Multiple Levels

Software Engineer, Enterprise Zone (Backend & Full Stack) — Multiple Levels AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: December 1, 2025 Latest update: February 19, 2026 Location: Americas - North, Central and South America HI THERE! Zapier is leading the way in AI automation. We've helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools. To do this, Zapier is expanding its Enterprise zone and hiring across a number of roles and levels, including backend, fullstack, and frontend engineers. We're looking for engineers passionate about solving complex problems and delivering new value to customers, driving innovation in workflow management, and changing the future of automation for some of the largest companies in industry. The Enterprise zone is made up of several teams. We're currently hiring across three of them: - Enterprise Response - Asset Management - Insights TEAM FOCUS The Enterprise Response team is crucial for maintaining the resilience and reliability of our systems, particularly during critical periods, mostly for our largest customers. This team innovates in high-demand customer areas and delivers highly requested core features that span multiple teams and organizational boundaries. This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. In this role, you'll: - Lead responses to critical incidents and customer-impacting events - Work directly with enterprise customers - Collaborate across engineering, product, and support to solve urgent problems - Build internal tools and improve core product features based on real-world, customer feedback - Build a new extensible platform for account and organization-level settings, applying declarative controls, VPC connections to on-prem data, and instrumenting account-wide AI guardrail controls The Asset Management team is responsible for building and scaling the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. You will be responsible for architecting and deepening enterprise-grade Platform APIs to manage assets across multiple products, ensuring consistency, reliability, and performance at scale for all of our customers. In this role, you'll: - Design and implement scalable backend architecture and APIs for asset cataloguing, ownership, and security - Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products - Embed AI technology into core product experiences to proactively monitor and suggest optimizations to account management - Drive technical alignment with senior leaders and stakeholders across the organization - Deliver fast-paced solutions and POCs, prioritizing impact over deep polish, while balancing short-term execution with long-term technical vision - Tackle challenges in data standards, compliance automation, and cross-product integrations This team is central to Z ... (truncated, view full listing at source)