Lead Product Manager (Invoicing & Pricing)

Lead Product Manager (Invoicing & Pricing) ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere. We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has: 🌏 Built a distributed team of 400+ across 60+ countries 👩‍💻 Featured in Forbes https://www.forbes.com/sites/laurabegleybloom/2024/01/25/work-from-home-or-anywhere-top-30-companies-for-remote-jobs-in-2024/ as #9 in FlexJobs Top 30 Companies for remote jobs 🌈 Formed a diverse leadership team and a workforce that’s 60% female 🏆 Earned top employee engagement scores 🦄 Raised $286 million; valued at $1.2 billion 💚 Achieved B Corp status in 2023 Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply! THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within a +3/-3 UTC time zone. As a Lead Product Manager for our Pricing & Billing team under the Fintech domain, you will play a critical role in shaping and scaling Oyster’s pricing infrastructure and billing system. You will own the evolution of our pricing infrastructure and invoicing systems, ensuring they are flexible, transparent, and scalable to support our new products & global expansion. This role sits at the intersection of Product, Sales/GTM, Finance, Legal, and Engineering, and is central to advancing Oyster’s mission to make global employment simple. You will rethink how we package and deliver value both from an invoicing and pricing standpoint, driving UX and internal financial optimizations across our entire billing lifecycle. You’ll thrive in this role if you enjoy the architectural challenge of rethinking pricing infrastructure, are comfortable navigating the nuances of a billing system in the realm of payroll, and can balance strategic commercial thinking with hands-on execution & delve into invoicing and pricing details - in a fast-growing, international scale-up. Key Responsibilities PRODUCT STRATEGY & OWNERSHIP - Define and own the mid- to long-term pricing and billing strategy, aligning it with Oyster’s broader product and business goals. - Lead the end-to-end product lifecycle for automated invoicing, billing middleware, and pricing engines. - Rethink and evolve Oyster’s pricing infrastructure to ensure it is modular, scalable, and capable of supporting diverse global employment products. EXECUTION & DELIVERY - Drive the roadmap in close partnership with Engineering, Design, Finance, Sales, and Legal. - Own the invoicing system, optimizing it to provide a seamless experience for Customers while ensuring accuracy for internal financial reporting. - Continuously optimize billing workflows to improve revenue collection, reduce billing errors, and minimize manual financial reconciliation. - Balance the need for custom commercial flexibility with the requirement for a standardized, resilient pricing platform. STAKEHOLDER & VENDOR MANAGEMENT - Act as the primary product point of contact for Sales & Finance regarding all things billing & pricing, as well as for billing platforms. - Collaborate closely with Sales and Finance leaders to align on pricing structures, discount logic, and revenue trade-offs. - Evaluate market trends and billing technologies to inform "build vs. buy" decisions for our financial stack. CUSTOMER & DATA-DRIVEN LEADERSHIP - Use customer feedback, market benchmarks, and financial data to inform pricing experimentation and billing improvements. - Champion a transparent billing experience that builds trust with o ... (truncated, view full listing at source)