Lead Product Manager, Grocery & Retail Payments & Merchant Enablement

Lead Product Manager, Grocery & Retail Payments & Merchant Enablement Department: Product Team: Product Management Location: New York, United States Type: Full-Time **About the Role** As a Lead Product Manager on the Grocery & Retail Delivery Experience team, you’ll play a key role in transforming Uber delivery into a flawless experience that lets customers get anything they want from local merchants. We must serve the needs of merchants, couriers and customers in order to grow a successful marketplace, fulfilling more orders with higher quality, lower costs, and efficient logistics. In this role, you will define and execute the product strategy to help Uber perfect fulfillment across all of the different verticals we are adding to the platform, while leading your team to build out a suite of tools for merchants to help them optimize their performance, and ensuring we have the right foundations in place for data integrity, compliance, and fraud. You will be working with a broad set of cross-functional stakeholders across operations, data science, design, engineering, marketing and more, to deliver a reliable and delightful experience to consumers, shoppers and merchants. **What the Candidate Will Do** The opportunities to evolve the delivery experience for grocery & retail are myriad and we are only just getting started. As a Lead PM, you will have a team focused on three major areas: Merchant Success, Payments & Fraud, and Restricted Item Compliance. This is a representative sampling of the areas you’ll be leading your team in: 1. Be a thought leader for ways to ensure merchant success and fulfillment quality on our platform 2. Partner with sales, account management and merchants themselves to determine their pain points and develop tools they can use to understand and grow their business, optimize order quality, and use data to make strategic decisions 3. Enable the sales of Restricted Items, like alcohol and CBD, in a way that complies with laws around the world 4. Ensure our payment processes and money flows are accurate & timely, reducing any fraudulent behavior 5. Collaborate with our regional operations teams to de