Recruiter

Recruiter We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: - Quality: conversations that feel authentic and on-brand. - Experience: effortless shopping from chat to checkout. - Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. ABOUT THE ROLE We are looking for a strong, execution focused Recruiter to own end to end hiring across multiple functions at Gorgias. You will manage active searches across a mix of business and operational roles, partnering closely with hiring managers to deliver high quality hires within clear timelines. You may also support more senior recruiters and the Head of Talent Acquisition on technical or leadership searches through research, talent mapping, and candidate shortlisting. This is a high ownership role for the searches you directly own, while also contributing to broader team hiring efforts. You will thrive here if you enjoy fast paced environments, structured processes, and being accountable for outcomes, not just activity. MISSION Own and deliver high quality hiring across assigned functions, ensuring searches move with speed, structure, and strong candidate experience, while contributing to a high performance Talent Acquisition culture at Gorgias. WHAT YOU’LL DO - Own 5 to 10 concurrent roles end to end, from intake to offer close - Run structured intake meetings to align on success profiles and sourcing strategy - Drive sourcing across LinkedIn, referrals, inbound, and creative outbound when needed - Run structured, high signal phone screens tied to defined competencies - Partner closely with hiring managers to ensure alignment, feedback quality, and efficient decision making - Contribute to technical or leadership searches through research, talent mapping, and shortlisting support when needed - Keep pipelines clean and up to date in Ashby - Proactively identify bottlenecks and course correct without waiting to be told - Lead offer processes and drive high offer acceptance rates - Contribute to continuous improvement of our hiring process and metrics dashboard HOW WE MEASURE SUCCESS - Time to fill and time to first qualified candidate - Quality and consistency of candidate pipelines - Offer acceptance rate - Hiring manager satisfaction - Quality of hire, assessed through early performance feedback - Data hygiene and process discipline in our ATS This is a role where outcomes matter. We care about quality, speed, and candidate experience equally. WHAT WE’RE LOOKING FOR - 2 to 4 years of recruiting experience - Experience in agency or in house within a fast paced tech or scale up environment - Proven track record of closing roles under time constraints without compromising on quality - Strong judgment, you can distinguish between signal and noise in a candidate profile - You understand the difference between perception and perspective, you seek context before forming conclusions - Naturally driven and self motivated, you take ownership without needing reminders - Comfortable being accountable for results - Confident partnering with and constructively challenging hiring managers when needed - Experience using an ATS, ideally Ashby or a simi ... (truncated, view full listing at source)