Principal Site Reliability Engineer

Principal Site Reliability Engineer LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? "Agentic(エージェンティック）"の最先端で一緒に働いてみませんか？ UiPathは、エンドツーエンドの業務自動化を通じて、これまで日本企業の効率化と変革を支えてきました。今、我々が注力しているのは「エージェンティックオートメーション」。AIエージェント、RPAのロボット、人 を連携させて、企業全体の業務を安全かつ安定的に自動化することです。 UiPath株式会社は本社直下のリージョンに昇格し、日本を最重要拠点と位置づける戦略のもと、日本から世界へソリューションを発信することを目指しています。UiPathは、好奇心旺盛で、自ら進んで動けるフットワークの軽い人材を求めています。ビジネスのスピードや変化を喜びとし、互いを思いやり、ともに成長し続けられる仲間が必要です。UiPathでエージェンティックオートメーションを実現し、共に社会を変革しましょう。 Role Overview This is a high-impact, principal level role designed for an engineer who excels in the "heat of the moment". Operating with a high degree of autonomy, you will take operational leadership to restore the stability of UiPath’s large-scale distributed services, blending deep technical SRE expertise with the authoritative presence of an Incident Commander. You will partner closely with platform, infrastructure, and application teams globally to improve service availability, reduce operational toil, and ensure our systems scale reliably under real-world load and failure conditions. You will act as the Japan regional owner for SRE standards and maintain a close partnership and functional alignment with UiPath’s Global SRE organization. You will also own service reliability, observability, automation, and continuous improvement initiatives for the region. You will report primarily to Senior Director of Japan and functionally to Vice President - SRE, based in U.S. You will also act in the managerial capacity with another team member reporting to you. What You’ll Be Working On 1. Incident Command & Tactical Response • Lead Incident Command: Act as the primary Incident Commander for high-stakes technical events. Establish command and control, orchestrate cross-functional response efforts (Compute, Network, Storage, Database), and maintain a common operating picture for all stakeholders. • Live Site Troubleshooting: Serve as a key escalation point for complex issues. Use your deep understanding of service topology and dependencies to diagnose "grey failure" and resolve disruptions promptly. • Executive Communication: Own the communication life cycle. Deliver real-time, executive-level briefings during active incidents, translating technical jargon into clear business impact and recovery timelines for leadership. 2. Prevention & Reliability Engineering • Post-Incident Evolution: Lead thorough retrospectives and RCAs. Beyond just documenting what happened, you will drive and influence the discovery and implementation of automated self-healing solutions to ensure the same issue never occurs twice. • Observability: Define, track, and improve service health through promoting well-designed SLIs and SLOs. Influence and implement proactive monitoring, dashboards, and early-warning alerts to identify performance bottlenecks before they trigger an incident. • Toil Automation: Design and implement automation to reduce manual intervention during incidents and routine operations. Apply engineering rigor to operational workflows to eliminate repetitive and error-prone tasks. • Service Resilience: Understand the know-how to test service behavior under load, including degradation modes, scaling characteristics, and dependency failures. Ensure backup, restore, and disaster recovery capabilities are implemented, tested, and maintained. 3. Service Design & Cross-functional Leadership • Architectural Partnership: Partner with development teams to champion high availability and readiness of the services and promote best practices on reliabili ... (truncated, view full listing at source)