Senior Manager, Policy Governance & Issue Management, LRCO

Senior Manager, Policy Governance & Issue Management, LRCO ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal professionals and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and integrity, and ensuring we navigate the global financial landscape responsibly. The team provides expert guidance and proactive support across all areas of the business—identifying, mitigating, and managing legal and financial risks to enable sustainable growth. WHAT YOU'LL DO As the Senior Manager, Policy Governance & Issue Management, LRCO, you will be reporting to the Chief of Staff of LRC and will be part of a team of ex-top consultants focusing on enhancing and upgrading the division including strategy and processes. You will be responsible for developing and executing a best-in-class policy governance program across Risk, Regulatory Compliance, and Financial Crime Compliance (FCC) functions. You will own the end-to-end lifecycle of policy management—including the process and the control of the of issuing, localization, renewal, decommissioning, and archiving— and that our policies are consistently implemented and monitored across global and local entities. You will also lead the identification, escalation, and remediation of issue management, and drive the procurement and optimization of governance tools, leveraging AI to enhance efficiency and compliance. This role offers the potential to build and lead a high-performing team, scaling the governance program company-wide. Responsibilities: - Develop, implement, and continuously improve the global policy governance program ensuring alignment with regulatory requirements and Airwallex’s risk appetite - Embed the full policy lifecycle to ensure that all policies are drafted issued approved, renewed or decommissioned in accordance with our regulatory obligations and corporate governance standards - Procure and implement fit-for-purpose policy governance tools; optimize processes using AI and automation - Cross-functional collaboration with Risk, Regulatory Compliance, FCC, Legal and at a second stage Product, and Engineering to ensure policies a ... (truncated, view full listing at source)