Verifications Operations Associate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Minimum requirements Communication Engagement: Strong English communication skills (written and verbal) with the ability to explain technical concepts to Stripe’s largest customers. Analytical Problem-Solving: Ability to synthesize large amounts of data to identify key trends and inform decisions. Adaptability: A quick learner who is comfortable working in-office, handling ambiguity, and prioritizing in a fast-moving environment. User-Facing Experience: Proven experience in user-facing roles, including joining customer calls to understand complex business requirements and craft tailored solutions. Operational Mindset: A process-oriented mindset with the ability to get things done and a history of identifying and solving internal process inefficiencies. User-First Approach: You are energized by the challenge of solving difficult problems and always maintain a user-first perspective. Preferred qualifications Technical Familiarity: Some experience with SQL. Some experience with API integrations. Risk Compliance Background: Prior experience in KYC/KYB verifications, risk analysis, investigations, or risk operations. Industry Expertise: Risk experience in payments, e‑commerce, or fintech (specifically card-not-present risk) and knowledge of risk detection tools, prevention methods, and schemes. Growth Experience: Prior experience at a growth-stage internet/software company or across multiple industries/verticals. Stakeholder Project Management: Excellent stakeholder management, communication, and negotiation skills, with experience working on project improvement initiatives. Queue Management: Experience working from queues and participating in incident/on-call rotations.