Business Operations Analyst (AI & Automation)

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p>Instawork is looking for a hungry, AI-native operator to transform how our Go-to-Market teams work. You'll deploy agentic AI systems and automation to eliminate manual processes—including your own. You'll analyze data to surface insights, make commercial recommendations, and manage cross-functional projects. This is a high-growth opportunity for someone who learns by building and wants to shape business operations at an AI-powered marketplace.</p> <p><strong>The expectation:</strong> You'll regularly automate yourself out of repetitive work, freeing capacity to tackle higher-value problems. You won't just execute—you'll identify which problems are worth solving, build the solution, then move on to the next challenge. Heavy coaching and mentorship included; we invest in developing commercial judgment alongside technical skills.<br><br><strong>Who You Are:</strong></p> <p><strong>Required</strong></p> <ul> <li>BS in Computer Science, Engineering, Math, or similar quantitative field</li> <li>1-3 years in analytics, operations, consulting, or tech startup environment</li> <li>Demonstrated AI/automation projects—show us agents you've built (personal, academic, or professional)</li> <li>SQL proficiency; comfort with Excel/Sheets for complex analysis</li> <li>Python fundamentals (scripting, API calls, data manipulation)</li> <li>Strong written and verbal communication—can translate technical work for non-technical audiences</li> <li>Bias for action: you'd rather ship something imperfect than wait for perfect</li> <li>Comfort with ambiguity: can take a vague problem ("figure out why X isn't working") and structure an approach</li> <li>Coachable: you want feedback, seek mentorship, and iterate fast on how you work</li> </ul> <p><strong>Preferred</strong></p> <ul> <li>Experience building agentic systems (n8n, cursor, replit, Claude tools, custom pipelines)</li> <li>Familiarity with BI tools (Tableau, Mode, Looker)</li> <li>Experience with CRM/sales tools (Salesforce, HubSpot)</li> <li>Marketplace or B2B SaaS background</li> </ul> <p><strong>What You'll Do:<br><br></strong><strong>AI & Agentic Automation</strong></p> <ul> <li>Build agentic workflows that autonomously handle lead enrichment, routing, qualification, and follow-up</li> <li>Deploy AI tools (Claude, GPT, custom agents) to eliminate repetitive GTM tasks</li> <li>Prototype solutions quickly—ship v1, iterate based on feedback</li> <li>Continuously identify and automate manual processes across Sales, Marketing, and Ops</li> </ul> <p><strong>Data & Analytics</strong></p> <ul> <li>Write SQL queries and build dashboards to track GTM performance</li> <li>Analyze sales, marketing, and ops data to surface actionable insights</li> <li>Create self-serve reporting for Sales and Account Management teams</li> </ul> <p><strong>Project Management</strong></p> <ul> <li>Own implementation of new tools a ... (truncated, view full listing at source)