Internal Coordinator

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Role Overview</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">An Internal Coordinator (IC) is responsible for monitoring and supporting a large group of work-from-home Data Collectors (DCs) who record videos of household activities.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Each IC will handle 50 or more DCs at the same time, ensure they work as per instructions, complete their daily targets, and follow all rules.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This role is mainly about live coordination, tracking, and problem-solving.</span></p> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Who Are Data Collectors (DCs)?</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">People working from home</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">They record short videos of household tasks using mobile phones</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">They have clear daily and total hour targets to complete</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <h4><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>1. Live Monitoring</strong></span></h4> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monitor <strong>50+ DCs in real time</strong> during working hours</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Check who has started work, who is active, and who is falling behind</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Follow up immediately with DCs who are idle or delayed</span></li> </ul> <h4><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>2. Target & Productivity Management</strong></span></h4> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ensure DCs meet dail ... (truncated, view full listing at source)