Renewals Expert

Weybridge (GB)Posted 23 January 2026

Tech Stack

Job Description

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. You will be joining our newly established Driver Success Team, a dedicated team responsible for maximising customer retention and satisfaction at the end of their lease agreement. Existing customers are not 'new leads'; they require a strategic, relationship-based approach, not a standard sales call. Your goal will be to convert upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly, ensuring a great experience that encourages drivers to stay.

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