Senior Business Intelligence Analyst

<h2>About the opportunity</h2> <p>Contentful is seeking a <strong>Senior Business Intelligence Analyst</strong> to join our high-performing FP&A organization. In this role, you will serve as a <strong>strategic partner to business and finance leadership</strong>, transforming data into actionable insights that drive growth, improve efficiency, and enable Contentful’s long-term success.</p> <p>You will play a critical role in <strong>connecting business performance with financial outcomes</strong>, providing visibility into topline performance, revenue, spend, and profitability trends while identifying opportunities to optimize investments and accelerate growth.</p> <p>This role requires both <strong>financial acumen and technical skill</strong> - you’ll work closely with our <strong>central Data team</strong> to leverage Contentful’s Insight360 platform, interrogate datasets, define metrics, build models, design dashboards, and deliver analytical insights that power decision-making across the company.</p> <p>If you’re a finance professional who’s equally comfortable with data and strategy - and motivated by helping leaders make smarter, faster, data-driven decisions - this is a chance to make a measurable impact on the business.</p> <h2>What to expect?</h2> <ul> <li>Collaborate cross-functionally with <strong>Sales, Marketing, Product, and Data teams</strong> to align financial insights with operational goals and priorities.</li> <li>Act as a <strong>Data Steward</strong> for the Finance organization to help drive data capture improvements, define key metrics and attributes and ensure strong data hygiene for finance owned data.</li> <li>Partner with the <strong>central Data team</strong> to ensure high data quality, define financial data requirements, and influence the company’s data roadmap from a finance perspective.</li> <li>Drive <strong>continuous improvement</strong> in FP&A processes through automation, data integration, and best practices.</li> <li>Act as a <strong>thought leader for data and analytics within Finance</strong>, helping elevate data fluency and enablement across the organization.</li> <li>Build and maintain dashboards, reports, and self-service analytics tools using the Insight360 platform and BI technologies to enable finance and business partners.</li> <li><strong>Design and standardize KPIs for SaaS metrics </strong>(e.g., ARR, ACV, NDR) and create trusted, self-serve BI assets for Finance and business leaders.</li> <li>Lead <strong>cross-functional analytics projects</strong> with RevOps, Data Engineering, and Product Analytics to connect pipeline, bookings, and revenue data.</li> <li>Improve data quality through validation frameworks, anomaly detection, and reconciliation processes with source systems.</li> <li><strong>Proactively surface insights and business risks</strong> with clear narrative and recommendations.</li> </ul> <h2>What you need to be successful?</h2> <ul> <li>Finance and business leaders make <strong>faster, more confident decisions</strong> based on trusted, timely, and actionable insights.</li> <li>Contentful’s <strong>financial models and dashboards are accurate, automated, and widely adopted</strong> across teams.</li> <li>FP&A operates as a <strong>strategic partner</strong> to the business - influencing investment decisions, growth planning, and operational performance.</li> <li>Insight360 becomes a <strong>central source of truth</strong> for financial and operational data, powering proactive ... (truncated, view full listing at source)