Senior Managed Services Engineer

About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line. Learn more about us here ! This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin About your new role: Your role as a Senior Managed Services Engineer involves designing, implementing, and managing enterprise network and SASE (Secure Access Service Edge) solutions using industry-leading technologies. You'll work extensively with SASE platforms, SD-WAN solutions, and unified communications systems to deliver exceptional managed services to our clients. As a senior team member, you'll mentor and assist other managed services engineers, lead complex network transformation projects, and serve as a technical escalation point for our dedicated POD support teams. This is a Full-Time, 100% Remote opportunity . Key Responsibilities: Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions Design, implement, and manage SASE solutions using Cato Networks, Fortinet, Versa Networks, and Cisco Meraki platforms Deploy and manage Cato SASE Cloud Platform for secure global networking and Zero Trust Network Access Configure and optimize Fortinet Secure SD-WAN and SASE solutions including FortiGate firewalls and FortiSASE Implement Versa SASE Platform combining SD-WAN, security, and cloud access capabilities Deploy and manage Cisco Meraki cloud-managed SASE solutions including MX security appliances with integrated SD-WAN Design secure remote access solutions using SASE architecture for distributed workforces Mentor and provide technical guidance to managed services engineers, sharing best practices and expertise Integrate UCaaS solutions including MetaSwitch platforms with enterprise networks Implement Zero Trust security models across SASE deployments Develop and maintain network automation scripts and procedures Provide advanced engineering support and serve as technical escalation point Create detailed technical documentation, runbooks, and training materials Collaborate with Command|POD teams to ensure 100% uptime SLA compliance Perform network assessments and develop cloud-first transformation strategies Lead network transformation projects from legacy architectures to SASE/SD-WAN solutions Takes on additional responsibilities and projects as needed to support the success of the team and organization What you'll need for success: 7-10 years of enterprise network engineering experience in managed services environments Strong SD-WAN design and architecture experience with proven track record of successful enterprise deployments Expert-level knowledge of SASE and SD-WAN technologies, specifically: Cato Networks SASE Cloud Platform Fortinet FortiGate, FortiManager, and FortiSASE Versa Networks Unified SASE Platform Cisco Meraki full stack (MX, MS, MR) with SD-WAN Deep understanding of SASE architecture including ZTNA, CASB, SWG, and FWaaS Strong experience with network security i ... (truncated, view full listing at source)