Head of Premium and New Verticals, Mobility

Head of Premium and New Verticals, Mobility Department: Operations Team: Strategy & Planning Location: San Francisco, United States Type: Full-Time **About the Role** We are looking for an exceptional leader with a growth mindset to serve as the Head of Premium and New Verticals. This leader will be critical in navigating ambiguity to set a defined strategy for Uber’s Premium mobility business in the United States & Canada, working seamlessly across diverse groups at Uber. They will bring a track record of driving large-scale project management, execution, and impact, and of leading teams and initiatives tied directly to the organization's top and bottom line results, ideally with experience building operations from the ground up. You will be responsible for evolving and growing product lines (including Elite, Black, Courier, and Taxi) that will drive disproportionate growth for Uber. This role requires a creative problem solver who is able to #SeetheForestandtheTrees—setting high level vision and strategy for these nascent businesses while also managing the day-to-day excellence of each product line, from vehicle quality, to customer experience, to marketplace and cost structure management.. As a key member of our US & Canada Mobility Leadership team, you will act as a thought partner to the VP of the US & Canada business and the broader US&C Mobility Leadership team.  This is a critical leadership role with a broad set of responsibilities and high visibility to senior management. **What You’ll Do** - Set the strategic vision and create a roadmap for the Premium and New Verticals Team including setting priorities, OKRs, and key milestones for the team to work toward - Translate our long term goals & financials into a cohesive and cross-functional operational strategy, objectives and key results that teams across Uber can execute against - Grow, manage, and innovate on our Elite, Black, Courier and Taxi product lines - Obsess over the customer experience and quality of our products - Drive strategic decisions by critically framing problems, taking a heavily data-driven approach to understanding them, and t