Senior UX Researcher -- Uber AI

Senior UX Researcher -- Uber AI Department: Design Team: Product Design Location: San Francisco, United States Type: Full-Time **About the Role** Uber is evolving the way the world moves by integrating advanced intelligence into every facet of our global platform to create more intuitive and proactive experiences. We are establishing a core leadership group to define how the next generation of AI-driven interactions will scale across our flagship products and physical-world logistics. We are looking for a strategic coach/player—a Senior UX Researcher with deep AI fluency and the organizational maturity to architect Uber's intelligence layer. You are a systems thinker comfortable in the trenches of high-fidelity craft and capable of rallying global teams around a shared vision. **What You Will Do** - Partner within a high-density senior design pod to define the high-level design strategy for intelligent experiences and agentic behaviors across the user journey. - Establish a unified horizontal AI strategy, partnering with vertical product teams to ensure localized experiments align with a cohesive global design language. - Drive the evolution of global AI design standards, translating flagship innovations into scalable frameworks and primitives that empower teams across the organization. - Serve as an organizational "bar-raiser," collaborating with peer leads to navigate new technical paradigms and raise collective AI fluency while maintaining an exceptional standard for individual craft. - Demonstrate agility and thrive in ambiguity, successfully navigating diverse tasks and responsibilities across various initiatives within the Uber AI charter. - Guide and support fellow colleagues by sharing expertise in research techniques and design thinking. **Basic Qualifications:** - 5+ years of professional experience conducting user research - Master’s or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment - Skilled in using both qualitative methods (like interviews and usab