Risk Strategist

Risk Strategist 🚀 JOIN THE FUTURE OF COMMERCE WITH WHATNOT! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values https://www.whatnot.com/careers and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces https://a16z.com/marketplace-100/ and were recently named the #1 Best Startup Employer in America http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8 by Forbes. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering blogs https://medium.com/whatnot-engineering and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 ROLE Risk Strategists at Whatnot specialize in merging data analysis, best-in-industry risk and cybersecurity knowledge, and operational hustle to programmatically detect, measure, and thwart bad actors from disrupting our marketplace. - Monitoring: Tracking trust and fraud trends and analyzing the root causes. - Frontline investigation: develop and iterate rules to enforce Whatnot’s policies at scale. - Developing strategies: Creating tools, processes, and strategies to improve bad actor detection and mitigation. - Assessing risk: Evaluating new tools and existing processes for risk, and proposing ways to mitigate it. - Managing fraud controls: Collaborating with technology and operations teams to manage trust and fraud controls. - Tracking performance: Monitoring the performance of trust and fraud strategies, tools, and processes. - Identifying opportunities: Looking for opportunities to invest in trust and fraud protection for the short and long term. - Supporting new product launches: Analyzing fraud risks for new products and countries, and developing strategies to mitigate those risks before and after launch. - Work closely with the Trust and Risk engineering teams, operations partners, and data scientists to ensure long-term protections for our buyers and sellers are built and codified. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. 👋 YOU Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here, but here are a few criteria we're looking for in this role: - Interest in having a direct impact on Whatnot’s mission - Responsible for the analysis of fraud or trust trends, the development of mitigation strategies and deployment of creative solutions to effectively manage the customer journey across the product - Assist in the development and optimization of risk mitigation controls within our framework of tools to ensure the business meets or exceeds our trust and risk goals while supporting business growth targets - Measure and monitor rule performance for the purpose of statistically quantifying risk and opportunity - Seek and design creative solutions to risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data - Endless curiosity and the passion to understand ... (truncated, view full listing at source)