Solutions Engineer

<div class="content-intro"><p><span style="font-weight: 400;">At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.</span></p> <p><span style="font-weight: 400;">Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.</span></p> <p><span style="font-weight: 400;">With offices in San Francisco and Bengaluru, Instabase is a truly global company. We are <strong>people-first</strong>, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.</span></p></div><p>“<em>Please note, this isn't a software engineering role. As a Solution Engineer, you'll dive deep into our customers' needs, crafting innovative, end-to-end solutions using the Instabase platform. If you're passionate about blending tech with customer success, this is the role for you!”</em></p> <p>Our <strong>Solution Engineering</strong> Team is the foundation of our customer’s experience and success with Instabase. This founding team will develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations and build apps on the Instabase AiHub platform.<br><br>As a Solutions Engineer, reporting into Instabase Professional Service Organization,</p> <ul> <li>You’ll play a massive role in supporting the largest global enterprise as we expand into new sectors/industries.</li> <li>You’ll grow alongside and architect new solutions. You’ll use Instabase AIHub platform to solve AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers. </li> </ul> <p><strong>What you’ll do:</strong></p> <ul> <li>Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions</li> <li>Deliver an exceptional post-sales customer experience</li> <li>Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting</li> <li>Work with APIs and databases to integrate with other systems and technologies</li> <li>Develop and implement production-grade solution within the customer’s environment</li> <li>Assist in troubleshooting and resolving technical issues that may arise during the implementation process</li> <li>Provide technical training and support to customers and team members</li> <li>Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases</li> <li>Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles</li> <li>Collaborate closely with ... (truncated, view full listing at source)