Senior Staff Product Manager - Observability SAAS

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! We are looking for a Product Manager to help improve how customers understand the health and performance of their systems using the SolarWinds Observability platform. This role will focus on turning complex observability data—metrics, logs, and traces—into clear, intuitive insights that help customers identify issues faster and maintain reliable services. Working across multiple SolarWinds Observability products, this Product Manager will partner closely with engineering, UX design, and product teams to build simple, effective user experiences for monitoring system health, managing alerts, and understanding operational risk. The role will contribute to features such as event management, anomaly detection, and service health insights that help customers move from reactive troubleshooting toward proactive operations. Success in this role will be measured by improvements in product usability, customer adoption of key platform capabilities, and the ability to help customers reduce operational noise and quickly understand system health. Core Responsibilities Support the development of product capabilities that help customers monitor service reliability, including service health insights, alert management, and operational dashboards. Work closely with UX designers and engineers to create intuitive workflows that simplify complex observability data and make it easy for customers to understand system health. Help define requirements for features that transform telemetry data into actionable alerts, insights, and recommendations. Collaborate with product teams across the SolarWinds Observability portfolio to ensure a consistent and cohesive platform experience. Participate in customer research, usability testing, and feedback analysis to continuously improve the user experience. Contribute to product roadmap planning and help prioritize enhancements that improve operational visibility and reduce alert fatigue for customers. Partner with engineering teams to support the development of intelligent monitoring features, including anomaly detection and automated insights. Required Qualifications 5+ years of experience in product management, product ownership, UX-focused product roles, or similar technical roles. Strong interest in building intuitive user experiences for technical products or platforms. Ability to translate complex technical concepts into simple product workflows and user-facing features. Familiarity with monitoring, observability, cloud infrastructure, or enterprise software platforms is a plus. Excellent communication and collaboration skills, with the ability to work effectively across engineering, design, and product teams. Curiosity and willingness to learn about observability, reliability practices, and modern cloud environments. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. ... (truncated, view full listing at source)