General Manager, Uber Eats - Netherlands

General Manager, Uber Eats - Netherlands Department: Operations Team: Operations Location: Amsterdam, Netherlands Type: Full-Time ### **About the Role** The General Manager (GM) of Uber Eats, is responsible for the strategy, growth, and P&L of the Uber Eats business across the Netherlands. This high-impact role requires an entrepreneurial mindset, exceptional commercial judgment, and robust operational skills to launch and lead one of Uber Eats' most dynamic European markets. You will set the vision, define the local strategy, help build and lead the local team, and act as the primary face of Uber Eats to the media, government, and key partners. You'll partner closely with the Regional leadership team to advocate for the market and leverage global resources for local success. **What You’ll Do** - #### **Full P&L Ownership & Strategy:** full responsibility for the financial health of Uber Eats, including forecasting, and driving key business levers (e.g., revenue, margin, gross bookings) to achieve sustainable, profitable growth. - **Strategic thinking:** drive competitive advantage through defining country strategy, including expansion into new cities or product verticals (e.g., grocery, retail) in collaboration with cross-functional stakeholders. - **Operational Excellence:** Design resilient, iterative systems that balance long-term goals with the agility to pivot, together with relentless continuous improvement with focus on the customer experience **.** You’ll also implementhigh-priority, cross-functional projects aimed at improving efficiency (e.g., reducing delivery times, improving reliability, preventing fraud, membership). - **Team Leadership:** Hire, mentor, and lead a high-performing local team, fostering a culture of accountability, data-centric decision-making, and rapid execution. - **Cross-Functional Collaboration:** foster strong partnerships by breaking down silos, engaging teams, and leveraging cross-functional expertise to achieve shared goals, drive innovation, and create impact across Uber - **External Stakeholder Engagement:** You are the primary representative fo