Senior Value Engineer

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Value Engineer. About the job Twilio Value Engineering partners closely with the Global Sales and Specialist Organisations, directly supporting sales and expansion opportunities within our top accounts. You will engage customer executives and decision-makers to present the strategic and financial impact of Twilio’s Customer Engagement Platform. We are looking for a creative, self-motivated individual with a builder-mindset to articulate how AI-enhanced communications and unified data meet key business objectives and drive critical business outcomes. As part of the NAMER Value Engineering team, you will be a “go-to person” for sales and customer success management to define our strategy for supporting, educating and scaling the Value Engineering Program across the region. Responsibilities In this role, you’ll: Be the “go-to person” for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region. Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics; Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries Play an active role in the evolution of Twilio’s Value Engineering team and methodology. We expect team members, whether individual contributors or leadership, to be ‘builders’ and take a hands-on role in the continuous improvement of this best-in-class VE practice; specifically help lead, build, evolve Value Selling and Realization processes, templates, and tools. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO) Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale. A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solutio ... (truncated, view full listing at source)