Team Manager - Post-Implementation Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join Veeva as we modernize software for an industry by building the Quality cloud for Life Sciences. Veeva Systems drives innovation for our customers. In this role, you will lead a post implementation team focused on helping customers manage, optimize, and enhance their live application as part of operations. Managing with a focus on operational excellence includes: 1.) Ensuring customer and employee success 2.) Leading through hands-on and strategic initiatives 3.) Cultivating a positive and productive environment 4.)  Driving new practices to support ongoing adoption of new features and capabilities 5.) Creating innovative collateral to support live customers 6.) Partnering with global and cross-function teams to provide the best outcomes Are you ready to leverage your leadership to bring innovation to the Quality Cloud? This is a remote, US-based, position with required travel.