Legal Engineer, Product Specialist

Why HarveyAt Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.At Harvey, the future of professional services is being written today — and we’re just getting started.Role OverviewFormerly known as Legal Product SpecialistHarvey’s Legal Engineer – Product Specialists are experienced lawyers from top-tier law firms and in-house legal teams who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal across LATAM. Legal Engineer – Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy.Based in Mexico City, this role serves as a key member of Harvey’s LATAM presence. Legal Engineer – Product Specialists develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at leading corporates, financial institutions, and private equity firms throughout the region—acting as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness, efficiency, and consistency across civil-law jurisdictions.Legal Engineer – Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, tailored product demonstrations, and one-on-one conversations. They also bring critical regional insights back to Harvey’s Product and Go-To-Market teams to inform platform development and strategy.What You'll DoBuild trusted relationships with law firm and in-house legal teams across Mexico and LATAM by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into daily legal practice.Design and lead onboarding sessions, product demonstrations, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact, engagement, and measurable adoption.Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.Translate regional legal practice needs into actionable feedback for Harvey’s product and engineering teams, helping to shape product development through a LATAM lawyer’s lens.Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.Contribute to customer-facing c ... (truncated, view full listing at source)