Director, Back-End Engineering (Coupang Pay)

Coupang Pay, a fintech subsidiary of Coupang Corp, provides payment gateway services for our growing and diverse business and customers. We focus on providing innovative payment and financial service solutions to all people and businesses that use Coupang’s platforms, ranging from the customers who make a purchase on coupang.com and use Coupang Eats service, the merchants who sell on Coupang’s open market platform, and the restaurants that use Coupang Eats delivery service. Coupang Pay strives to innovate all of our customers’ payment-related experiences with the team members who have the most diverse fintech experiences and have a good understanding of Coupang’s business. Payment Product Engineering provides all services, platforms, and frameworks related to consumer and business Payment transaction processing, Wallet management, Gift cards / Cash Account management, and the overall Payment experience. We are looking for a leader who can drive the organization in (1) an appropriate future direction on architecture and technology; (2) prioritization of new features that drive Coupang to be competitive in payments that match with the growth of business opportunity in the industry. Key Responsibilities: Have vision and drive for the future direction of the payment system architecture and technology Raise and hold a high bar for the engineering and product organization in delivering our payment experience to our customers Foster a culture of one-team and d rive collaboration with other tech leaders of Coupang to identify and scale our services for Coupang business growth Be the champion of operational excellence for our payment organization Drive the team to design and build while ensuring high scalability, reliability, and accuracy of Payment transactions, instruments, and cash credit balances Drive team to develop systems that ensure continuous financial services while safely protecting customer data Own communication with the stakeholders of payment product engineering systems that comply with laws and regulations Identify and disseminate engineering best practices to the Payment organization Basic Qualifications: 10+ years of experience in software development at technology companies 7+ years of experience in software development management and leadership at technology companies Solid track record of delivering large and complex systems with significant business impact Experience of leading teams designing and developing large-scale distributed systems and architectures Broad and deep understanding of key technologies in storage, data processing, and serving Experience and knowledge in distributed systems, microservices, and messaging services Excellent communications and collaborations across teams and across functionalities Experience in automating steps in software delivery life cycle and building guardrails to promote a safe deployment process Proven track record of fostering and ensuring an operational excellence organizational culture The ability to handle multiple competing priorities in a fast-changing environment Bachelor’s degree in computer engineering or other related tech fields Preferred Qualifications Experience in software development in a fintech organization Experience in high volume financial transaction processing Experience in security or compliance-related system development Strong background in cloud services (Docker, Kubernetes, and AWS/GCP/ Azure) Experience in company-wide application of API Gateway and Service Mesh Bi-lingual in Korean and English Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be cl ... (truncated, view full listing at source)