Senior Director, Sales Systems & Data

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Vice President of Revenue Operations, the Senior Director of Sales Systems Data is accountable for the integrity, scalability, and leverage of all sales systems, revenue data, and go-to-market technology. This role leads teams across Sales Systems, Data Infrastructure, Order Operations, and Go-To-Market Engineering, with end-to-end ownership of revenue data accuracy, seller productivity, and pipeline enablement through technology. The role partners closely with Sales, Finance, FPA, Legal, Customer Success, and Executive Leadership to ensure revenue operations are accurate, defensible, and scalable as the business grows. This is a full time remote position on our team that may require occasional travel for team or company events. What You’ll Be Doing Own Salesforce and the broader sales systems ecosystem as the system of record for bookings, CACV, contract terms, upsells, and renewals, ensuring accurate and auditable revenue data end to end. Establish and maintain a durable Sales Source of Truth, including governance, snapshots, and alignment across Salesforce, billing, finance, and downstream systems. Lead quarterly and annual CACV refreshes and monthly customer census updates in partnership with FPA to support forecasting and invoicing accuracy. Define and manage the Salesforce and sales systems roadmap, balancing operational stability with strategic enablement. Own end-to-end order operations, including review and validation of all new business, upsell, and renewal orders. Ensure alignment of sales agreements with pricing governance, company policy, and revenue recognition requirements, partnering closely with Finance, Billing, and Legal. Proactively mitigate risk through recurring audits of billable rates, contracts, and opportunity close processes. Lead Go-To-Market Engineering to scale pipeline generation and seller productivity through AI, automation, and data-driven execution. Own the revenue organization technology stack, including licensing, integrations, ongoing optimization, and approximately $3M in annual vendor operating expense. Serve as a senior thought partner to the CRO, VP of Revenue Operations, and Finance leadership, leading high-priority initiatives and building high-performing systems, data, operations, and GTM engineering teams. What success looks like in this role: 97–99% Salesforce invoicing data accuracy by September 1. 100% alignment on key revenue metrics with FPA by the 6th business day of each month. Fewer than five systems-driven CACV incidents per quarter with variance of plus or minus one million dollars. Vendor oper ... (truncated, view full listing at source)