Software Engineer II, Member Growth, Channels

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Engineering Manager, Member Growth, Channels, this engineer will enhance and scale the backend systems powering the features that improve how members discover and engage with care. This role is part of the Member Growth team and is instrumental in delivering intuitive, reliable user experiences at scale. Please note that this is a hybrid role based in New York City with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you’ll do: Design and build scalable backend services using Ruby on Rails, Python, GraphQL, SQL Collaborate with cross-functional teams to ship high-impact features that improve member growth Expand and maintain existing member growth infrastructure Debug and resolve issues quickly and efficiently Contribute to architectural discussions, code reviews, and tech debt prioritization Advocate for high engineering standards, including test coverage, documentation, and observability Participate in an on-call rotation to support system reliability and respond to production issues Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder Build and maintain integrations with data warehouses or external APIs Troubleshoot data discrepancies and work with cross-functional teams to resolve issues What success looks like: Deliver projects on time, within scope, and with high stakeholder satisfaction Maintain high system uptime and low defect rates through strong testing and observability practices Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment Complete tasks independently, resolve issues proactively, and accurately track personal work Contribute to improved team velocity through planning, estimation, and delivery best practices Continuously seek out new technologies or practices to improve engineering outcomes What you’ll bring: 3-5 years of experience in software development with a focus on backend development Proficiency in at least one of the following languages: Ruby on Rails, Python, Java, C#, or equivalent Ability to work independently and collaboratively in a fast-paced, ambiguous environment Experience working in cross-functional Agile teams Strong problem-solving skills and attention to detail Familiarity with observability and experimentation tools such as: Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable Experience with containerization or cloud infrastructure tools like Docker or AWS Experience designing and maintaining GraphQL APIs Strong knowledge of SQL and ... (truncated, view full listing at source)