Job Description
Fullstack Software Engineer (x/f/m) - Claims Management
YOU. BETTER. WITH ALAN.
Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.
Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.
We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.
HOW WE WORK: OUR LEADERSHIP PRINCIPLES
- Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.
- Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
- Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.
- Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada.
Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan.
We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.
Claims Management contains several product crews, notably:
- Document processing https://medium.com/alan/working-on-document-processing-early-2023-88f642627ec0: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
- Claims experience https://medium.com/alan/claim-engine-saving-60-k-year-by-avoiding-unnecessary-recompute-dbbbb9f52de7: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.
- Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money.
- Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations
⭐ IS IT YOU WE’RE LOOKING FOR?
We are looking for engineers with 3+ years of experience who get excited about building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory.
We value:
- Passionate about creating delightful products with exceptional user experiences, you understand what it takes to build delightful user experiences at scale.
- Good experience building and shipping web applications
- You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth
- Clear progression in your career - increasing responsibility, scope, and impact over time.
- Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#).
- Self-starting and entrepreneurial.
- Humble and still willing to grow (no matter your seniority!).
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- English working proficiency
Mission Alignment:
- Healthcare technology excites you
- Leveraging AI to redefine our roles and unlock scalability
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and application ... (truncated, view full listing at source)