Software Engineer - Self-Hosted Infrastructure

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. Software Engineer - Self-Hosted We're hiring a software engineer to join the team responsible for making our self-hosted product offering as easy as possible for our customers to install and operate. You'll build and improve the product features and tooling that power self-hosted installations, ensuring our customers have a seamless experience whether they run Tines in our cloud or in their own infrastructure. This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We're eager to help grow and nurture each other's abilities and also create an environment where we have the ability to do our very best work. Location: You can work fully remotely from anywhere in the United States with a preference for being based in the Greater Boston Area. Here, you can make use of our Tines office space in downtown Boston to meet up with other members of the engineering team when you wish. In this role, you'll: Drive impactful changes in our codebase in your first week, and see them live in production minutes after merging them. Work closely with colleagues in design and product functions to create and evolve our self-hosted product offering - engineers at Tines play a key role in coming up with solutions to the problems our customers face. Build and improve the software that powers how customers install, configure, upgrade, and operate Tines in their own infrastructure, including air-gapped environments. Write and review high-quality, well-tested code to ensure that we're creating a stable product for our customers, and a stress-free codebase for ourselves. Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better. Take full ownership of the problems you solve and the software you write to solve them - all the way to production and beyond, responding to customer feedback to improve those solutions. Projects you might work on: Improving Helm charts and Kubernetes deployment configurations to make installation and upgrades simpler and more reliable for self-hosted customers. Building product features that give self-hosted customers visibility into their environments through observability, logging, and monitoring integrations using tools like OpenTelemetry. Collaborating closely with our Product and Design teams to bring new product capabilities to self-hosted customers, like rich tenant health dashboards and APIs to easily configure and manage Tines. Building tooling to automate and simplify database migrations in self-hosted environments with minimal downtime. Using our own product to automate and improve our Self-Hosted release process or improve the services we maintain to enable Self-Hosted customers. Writi ... (truncated, view full listing at source)