Customer Integration Engineer

Customer Integration Engineer Hadrian - Manufacturing the Future Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x cheaper. By combining advanced software, robotics, and full-stack manufacturing, we are reinventing how America produces its most critical parts. We’re accelerating our mission with the launch of Factory 3 in Mesa, Arizona, a 290,000-square-foot facility creating 350 new jobs. We are expanding rapidly to support thousands of future hires, launching Hadrian Maritime to expand into naval production, and introducing a Factory-as-a-Service model that delivers complete systems instead of individual parts. Hadrian is backed by leading investors including T. Rowe Price, Lux Capital, Founders Fund, and Andreessen Horowitz, our fast-growing team is united around reindustrializing American manufacturing for the 21st century and beyond We are in search of a Customer Integration Engineer with the drive to seamlessly onboard new customers and translate their requirements into actionable outcomes on the factory floor. This role reports to Manager, Customer Integration and requires a technically adept engineer who can bridge customer needs with Hadrian’s manufacturing and software capabilities. The right person thrives at the intersection of engineering, manufacturing, and customer success—bringing clarity, structure, and urgency to complex integration programs. If you’re passionate about building strong, value-based customer relationships, enjoy problem solving in high-stakes environments, and want to play a key role in scaling Hadrian’s customer integration engine, we’d love to hear from you. What You’ll Do - Conduct gap analyses between customer requirements and Hadrian’s manufacturing capabilities, identifying and resolving discrepancies. - Define project scope and manage onboarding and operational programs from initiation through completion. - Work cross-functionally with engineering, manufacturing, sales, and quality teams to close identified capability gaps. - Serve as the primary technical point of contact for new customers throughout the onboarding lifecycle. - Act as the voice of the customer on the factory floor, ensuring alignment between customer needs and factory operations. - Translate customer requests (e.g., PO expedites, revision changes, quantity updates) into clear and actionable factory tasks. - Interpret and apply customer and industry quality specifications to ensure compliance throughout the production process. - Support and facilitate customer audits and technical reviews as needed. - Partner with the sales team during customer demos, onsite visits, and technical discussions to represent operational capabilities. What we’re looking for - Bachelor’s degree in engineering, or a relevant STEM field or equivalent combination of relevant professional and technical experience - 3+ year's relevant experience in aerospace, defense, or related manufacturing environments - Experience in onboarding production processes, systems and customers in a high-growth environment. - Proven experience managing and communicating directly with external customers and stakeholders - Familiarity with machining operations and experience working with very tight tolerances, and highly regulated industries - Ability for occasional travel up to 20% of the time. What will set you apart - Basic knowledge of Geometric Dimensioning and Tolerancing (GD&T). - Strong understanding of Quality Systems (AS9100, ISO9001, customer specific QMS) - Experience leading and completing Vendor and/or Customer quality audits Compensation For this role, the target salary range is $78,000 - $170,000 (actual range may vary based on experience and performance). This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more ... (truncated, view full listing at source)