Senior Design Operations Manager

Senior Design Operations Manager ABOUT BESTOW Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow participates in the E-Verify Program https://www.bestow.com/e-verify. ABOUT THE TEAM As Bestow's design team continues to grow, we're creating a new function to ensure the team operates with clarity, efficiency, and autonomy. If you love bringing order to complexity, care deeply about team health, and get energized by helping creative people thrive — this role is for you. WHAT YOU’LL DO The Senior Design Operations Manager will be the connective tissue between product design and the broader product org — a systems thinker, strategic partner, and operational force who brings best-in-class design practices and an AI-first mindset (and experience) to dramatically scale the effectiveness of our design team. Sitting within Product Operations, you'll partner closely with design leadership to build the processes, rituals, and infrastructure that help designers do their best work. Central to this role is leading our AI-first design operations strategy — identifying, instrumenting, and activating the tools and systems that unlock AI's full potential for everyday design work, driving meaningful efficiency gains across the team. You won't be inheriting a playbook — you'll be writing one. This role is a rare opportunity to shape what world-class design operations looks like at an AI-native company. We're looking for someone with deep expertise in product design, AI for product development, or both! Your responsibilities will include: Developing and Managing Design Processes & Workflows - Spearhead the team’s strategic implementation of AI in the design workflow, defining how designers effectively use new tools for ideation, prototyping, and asset generation. - Identify bottlenecks and implements solutions to help the team scale and move faster without sacrificing quality - Build scalable design processes and knowledge management that work whether the team is 5 people or 50 - Lead the buildout of emerging Research Operations within a growing product and design team - anchored around AI solutions to centrally manage and unlock insights Managing Design Systems, Artifacts, and AI Enablement - Establish and enforce standards for design files, ensuring consistency and seamless handoff in a hybrid human-AI design environment. - Evaluate, implement, and manage the tool stack, with a focus on instrumenting AI-powered design solutions to drive efficiency. - Stay current on the latest in Design Ops, tooling, and leading the adoption of emerging AI-powered design workflows. Driving Design Ceremonies & Team Collaboration - Facilitate and evolve key team rituals: critiques, design reviews, retrospectives, and planning sessions - Partner with Product and Engineering to streamline cross-functional workflows and reduce friction - Build bridges between embedded designers across squads so the team stays connected and aligned Managing Design Systems and Artifacts - Steward our Figm ... (truncated, view full listing at source)