Operations Supervisor, Fleet

Who we are Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. About the role We’re looking for a highly organized, safety-focused Operations Supervisor to oversee the day-to-day performance of our Autonomous Vehicle Operators (AVOs) and local fleet of autonomous trucks (Class 3-7). In this role, you'll help ensure safe, efficient, and compliant vehicle operations on a complex route network. You’ll be responsible for managing drivers, supporting vehicle readiness, coordinating routes, and partnering with cross-functional teams across safety, compliance, maintenance, HR, and customer operations. This role reports to the Operations Manager and works closely with other regional supervisors/managers. This role is onsite in Phoenix, AZ What you'll do Driver Hiring Onboarding: Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards. Driver Supervision: Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence. Safety Compliance: Enforce FMCSA, DOT, and internal policies; maintain driver qualifications, training, and testing programs. Fleet Maintenance Coordination: Schedule maintenance and repairs, track logs and registrations, and help ensure vehicle readiness. Route scheduling: Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency. Customer Support: Maintain strong relationships with customers, address service issues, and ensure delivery targets are met. Problem Solving: Address real-time logistical issues and provide hands-on support. Performance Monitoring: Track KPIs and operational data to identify areas for improvement. What we're looking for High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred. 3+ years of experience in transportation or fleet operations with a focus on driver supervision. Strong understanding of DOT regulations and safety protocols. Experience with route planning tools and fleet management systems. Strong communication, leadership, and organizational skills. Valid U.S. CDL license with a clean driving record. Comfortable operating Class 3–6 vehicles and working in a fast-paced, hands-on environment. Ability to work flexible hours and respond to operational needs outside of scheduled shifts. Ability to pass a background check, drug screen, and motor vehicle record check. More about Gatik Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability. We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successe ... (truncated, view full listing at source)