B2B - AR & Revenue Operations Specialist

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: This role is the financial and administrative control center for CookUnity’s Healthcare (MTM) and B2B programs. The Finance, Billing Revenue Operations Specialist owns the full revenue lifecycle — from eligibility, authorizations, claims, and invoicing through collections, reconciliation, and reporting — while also ensuring that all payer, client, and vendor documentation, portals, and payment workflows are properly set up and maintained. Working across Finance, Operations, CX, Managed Care Plans, and enterprise B2B clients, this role ensures that services delivered are accurately recorded, billed, collected, and auditable, protecting cash flow, regulatory compliance, and operational trust as these programs scale. Responsibilities: Medicaid/ Healthcare / Community Supports — Authorization, Eligibility Claims Manage end-to-end revenue cycle operations for MTM services (claims submission → payment reconciliation → AR tracking) Coordinate with third-party billing vendors for accurate, timely submission Monitor monthly reimbursements and ensure alignment with service delivery Track resolve denials, discrepancies, and underpayments Verify member eligibility authorization status across plans Manage authorization refill workflows until automated Track authorization periods, renewals, and service limits Maintain accurate member enrollment + service tracking databases Ensure compliance with: CalAIM / Community Supports requirements HCPCS codes modifiers Managed care contractual obligations Support internal external audits with documentation analysis B2B Billing, Invoicing Collections Generate and issue invoices for all B2B corporate accounts Track AP / AR status across clients and payers Lead settlements, credit notes write-offs Resolve payment allocation issues and reduce back-and-forth with clients Conduct solvability / credit checks for new or high-risk accounts Provide structured payment follow-ups for reluctant payers Support mapping + automation of invoicing workflows Manage AR aging schedule to enforce timely collections Administration Payment Operations Process ad-hoc payment requests and adjustments Support onboarding into large-enterprise procurement portals (e.g., Tesla, NYU, institutional vendors) Maintain documentation required for vendor onboarding: ACH instructions Banking letters W-9 / insurance / certificates Coordinate with billing finance partners as needed Financial Visibility, Reporting Risk Monitoring Provide recurring financial reporting for Healthcare specific B2B revenue, including: Invoices issued Payments received Outstanding balances Claims status denials Aged AR risk flags Increase transparency so AM Operations teams can anticipate risk, protect cash flow, and proactively manage revenue performance. Qualifications: Strong knowledge of medical ... (truncated, view full listing at source)