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🍪 Privacy Notice This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. dismiss Insights Director - Ad Measurement New York, NYCustomer Success – Customer Success /Full Time /On-Site APPLY FOR THIS JOB DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth. We invest deeply in our talent, empowering our teams to reach their highest potential. Together, we are shaping the future of work at DISQO—defined by performance, purpose, and impact. We show up each day with curiosity and ambition, committed to learning, accelerating growth, and making a lasting difference. Grounded in our values and principles, we lead and collaborate to elevate performance, accountability, and excellence at every level of the organization. And through it all, we make sure to have fun along the way. The Insights Director serves as a strategic contributor to the insights team, delivering exceptional value to customers through advanced data analysis, storytelling, and cross-functional collaboration. While not a people manager, this role requires leadership in project ownership, customer success alignment, and strategic thinking to support customers' business goals and elevate the company's offerings. Key Responsibilities: Customer Success Focus: Partner closely with customers to understand their business objectives and challenges, delivering tailored, data-driven insights that demonstrate the value of brand lift studies and media measurement. Actively contribute to the health of client relationships by providing proactive recommendations and addressing potential challenges with strategic solutions. Support key customers through regular check-ins and ensure insights align with both immediate campaign needs and long-term strategies. Strategic Insight Development: Analyze and interpret complex datasets, identifying trends across campaigns, media lanes, and historical performance to provide actionable insights. Craft compelling narratives that connect brand lift performance to customer goals, threading the story across campaigns and measurement periods to foster a holistic understanding. Collaborate with cross-functional teams to align insights with broader company initiatives and contribute to process improvements. Project Leadership: Independently lead high-impact projects, ensuring timely delivery and exceptional quality of insights. Take ownership of initiatives that optimize workflows, enhance customer engagement, or expand the impact of insights on strategic decision-making. Serve as a thought leader in customer presentations, advocating for insights-driven approaches to campaign optimization and business growth. Cross-Functional Collaboration: Work collaboratively with internal teams, including customer success, sales, marketing, and product, to align on objectives and deliver seamless customer experiences. Actively participate in knowledge-sharing initiatives, contributing to team growth and fostering a culture of continuous improvement. What you bring to the role: Strong expertise in data analysis, storytelling, and connecting insights to business outcomes. Proven ability to work collaboratively with cross-functional teams and build strong customer relationships. Experience leading complex projects with minimal oversight, demonstrating a proactive and solution-oriented approach. Exceptional communicat ... (truncated, view full listing at source)